Delivery Message G

This item is available for delivery within the EU. Delivery is normally free of charge within the EU, although there may be additional charges for deliveries to remote areas, and we will inform you by email after placing your order and before shipping if this is the case.

Please note that all customs charges associated with imports including taxes, duties and customs fees are the responsibility of the buyer. 

For deliveries outside of the EU, please contact us by email at hello@bobbyrabbit.co.uk and we will be happy to quote.

The standard delivery time for this item 10 working days (or sooner, if the item is in stock), however at busier times of the year it may be longer, and we will inform you if this is the case. Our house beds are currently shipping within 3-4 weeks.

Unfortunately we are unable to book a specific day and time for delivery, however if you leave a clear and visible note at the entrance to your property, the delivery company will attempt to leave your item with a neighbour if you are unable to take delivery yourself. 

***IMPORTANT*** If any of the outer packaging arrives damaged, you should either decline the delivery altogether OR accept the delivery but ensure that the damage is noted on the delivery note. In both cases, please contact us by email as soon as possible after delivery to notify us of the damage. Please ensure that you keep all packaging until the issue is resolved.